It’s an introductory session for first-time clients to connect with a counselor or therapist, discuss initial concerns, and understand our approach. It’s completely free, with no obligations.
Simply click on the pop-up on our website or visit the "Book a Session" page. Select the "Free Introductory Session" option, choose your preferred professional, and schedule your time.
The session is designed to understand your needs and introduce you to your counselor or therapist. It’s a conversation to explore your goals and see if you feel comfortable continuing with us.
Yes, you can select from our team of counselors and therapists to find the professional you’re most comfortable with.
The 20-minute introductory session is available regardless of the service you’re exploring, including counseling, therapy, or wellness programs.
If you decide to continue, you can book a regular 40-minute session with the same counselor or therapist.
Regular sessions are 40 minutes long. Counseling services are offered at a flat rate of $20 per hour (CAD or USD, based on location). Therapy services range from $35 to $45 per hour, depending on the therapist, allowing clients to select the option that best suits their needs.
Yes, if you feel that another professional might better suit your needs, you can select a different counselor or therapist for your next session.
Yes, all sessions are completely confidential. We adhere to strict privacy policies to ensure your information is secure and treated with the utmost care.
No preparation is necessary. Just bring yourself, and feel free to share whatever you’re comfortable with.
During the free 20-minute session, your counselor or therapist can guide you to the service that best meets your needs, whether it’s counseling, therapy, or a wellness program.
We offer online sessions only.
Our team includes certified counselors and licensed therapists, all of whom undergo a rigorous vetting process to ensure the highest standards of care.
Visit our "Book a Session" page, select your preferred service and professional, and schedule a time that works for you.
We accept various payment methods, including credit cards and other online payment platforms. Payment details will be provided at the time of booking.
Yes, sessions can be canceled or rescheduled, but we require at least 24 hours' notice to avoid charges.