L I V I N G M I N D F U L L Y

Welcome to Living Mindfully

About the Free 20-Minute Session

1. What is the free 20-minute counseling session?

It’s an introductory session for first-time clients to connect with a counselor or therapist, discuss initial concerns, and understand our approach. It’s completely free, with no obligations.

2. How do I book the free 20-minute session?

Simply click on the pop-up on our website or visit the "Book a Session" page. Select the "Free Introductory Session" option, choose your preferred professional, and schedule your time.

3. What can I expect during the free session?

The session is designed to understand your needs and introduce you to your counselor or therapist. It’s a conversation to explore your goals and see if you feel comfortable continuing with us.

4. Can I choose my counselor or therapist for the free session?

Yes, you can select from our team of counselors and therapists to find the professional you’re most comfortable with.

5. Is the free session available for all services?

The 20-minute introductory session is available regardless of the service you’re exploring, including counseling, therapy, or wellness programs.

About Regular Sessions

6. What happens after the free 20-minute session?

If you decide to continue, you can book a regular 40-minute session with the same counselor or therapist.

7. How long are regular sessions, and what do they cost?

Regular sessions are 40 minutes long. Counseling services are offered at a flat rate of $20 per hour (CAD or USD, based on location). Therapy services range from $35 to $45 per hour, depending on the therapist, allowing clients to select the option that best suits their needs.

8. Can I switch counselors or therapists after my free session?

Yes, if you feel that another professional might better suit your needs, you can select a different counselor or therapist for your next session.

General Information

9. Are your services confidential?

Yes, all sessions are completely confidential. We adhere to strict privacy policies to ensure your information is secure and treated with the utmost care.

10. Do I need any special preparation for my first session?

No preparation is necessary. Just bring yourself, and feel free to share whatever you’re comfortable with.

11. What if I’m unsure about which service I need?

During the free 20-minute session, your counselor or therapist can guide you to the service that best meets your needs, whether it’s counseling, therapy, or a wellness program.

12. Are your services available online or in person?

We offer online sessions only.

13. What qualifications do your counselors and therapists have?

Our team includes certified counselors and licensed therapists, all of whom undergo a rigorous vetting process to ensure the highest standards of care.

Booking and Payment

14. How do I book a session?

Visit our "Book a Session" page, select your preferred service and professional, and schedule a time that works for you.

15. What payment methods do you accept?

We accept various payment methods, including credit cards and other online payment platforms. Payment details will be provided at the time of booking.

16. Can I cancel or reschedule my session?

Yes, sessions can be canceled or rescheduled, but we require at least 24 hours' notice to avoid charges.